Return Policy

At CityHatt.com, we strive to ensure customer satisfaction. If you are not completely happy with your purchase, please review our return policy below:

• Return Period: You can return products within 7 days of receiving them.
• Eligibility: Items must be unused, undamaged, and in original packaging with all accessories.
• Non-Returnable Items: Customized, perishable, or digital products are non-refundable.
• Return Process: Contact our support team with order details before returning the item.
• Refund Method: Once we receive and inspect the item, refunds will be processed via the original payment method within 5-7 business days.
• Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

For assistance, please contact our customer support.